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This tutorial uses screenshots from an iOS device, but these settings can be used to configure any mobile device.

When using these settings, replace "example.com" with your domain. For example, to access webmail for johnswidgets.com, you would go to http://johnswidgets.com/webmail.

Key Email Setting Information
Incoming mail server:mail.example.com
Outgoing mail server:mail.example.com
Account Name:youraddress@example.com
Password:YourPassword
Note that your account name includes your entire email address, not just the "youraddress" portion, but the full email address "youraddress@example.com". This is a common configuration mistake.


  1. Email Configuration - Mobile: Step 1
    In the settings of your phone, navigate to the email configuration and add a new account. On iOS this can be found in Settings => Mail, Contacts, Calendar => Add Account. From here choose "other" as we will be manually configuring the email account.
  2. Email Configuration - Mobile: Step 2
    Click "Add Mail Account".

    Enter Your Account Information
    Name:Use your name or email address if you prefer.
    Address:Your full email address.
    Password:Your email password.
    Description:Your full email address.
  3. Email Configuration - Mobile: Step 3
    When choosing the type of account, specify as IMAP or POP. You can configure using either. IMAP will synchronize your email activity between all your devices, but will occupy additional space with your hosting account. POP3 will allow each device to download copies of the most recent emails, but will not synchronize changes between devices (ie. if you delete emails on one device, they will still exist on another device).

    Use the following for both the incoming and outgoing mail server configuration.

    Server Configuration Information
    Host Name:mail.example.com
    User Name:youraddress@example.com
    Password*****************
  4. Continue the setup process and allow the phone to validate the email settings. If you receive an error indicating "Secure Connection Failed: SSL certificate may not be valid" there's no need to worry. Simply accept the certificate the first time you receive and first time you send email. After that your phone should not ask again. If your phone continues to ask you this question, simply go into the account settings and disable SSL to prevent this from happening.
  5. Email Configuration - Mobile: Step 5
    Configure email deletion for iOS devices

    If you are using an iOS Apple device, you will need to make an additional setting. Go to Settings => Mail, Contacts, and Calendars => (Your mail account) => Account => (Scroll Down) Advanced => Mailbox Behaviors - Deleted Mailbox => Choose "Trash" on the Server instead of "Trash" on my iPhone.

    If this option is not properly set, your device may give you an error when attempting to delete emails.
While this tutorial is geared toward desktop email clients such as Outlook and Microsoft Mail, you can use the settings provided here to setup email on any type of device. All email clients require common settings to access your account. If you have any trouble accessing your email, remember that you can always use a web browser to access your mail at http://example.com/webmail.

When using these settings, replace "example.com" with your domain. For example, to access webmail for johnswidgets.com, you would go to http://johnswidgets.com/webmail.

Key Email Setting Information
Incoming mail server:mail.example.com
Outgoing mail server:mail.example.com
Account Name:youraddress@example.com
Password:YourPassword
Note that your account name includes your entire email address, not just the "youraddress" portion, but the full email address "youraddress@example.com". This is a common configuration mistake.


  1. Email Configuration - Desktop: Step 1
    Open the email software on your desktop or laptop computer. If it immediately requests that you setup a new email address, choose to manually configure your settings. Otherwise you'll need to navigate to tools / email accounts and choose to add a new email account.
  2. Email Configuration - Desktop: Step 2
    When choosing the type of account, specify as IMAP or POP. You can configure using either. IMAP will synchronize your email activity between all your devices, but will occupy additional space with your hosting account. POP3 will allow each device to download copies of the most recent emails, but will not synchronize changes between devices (ie. if you delete emails on one device, they will still exist on another device).
  3. Email Configuration - Desktop: Step 3
    Your settings should look similar to this. Be sure your username includes the "@example.com" portion. Also make sure the "My server requires authentication" box is checked. Note: If you are using POP3 email, any reference to "IMAP" you see will simply say "POP3" instead.
  4. Email Configuration - Desktop: Step 4
    Under the advanced settings of "Outgoing Mail Server" choose "Use same settings as my incoming mail server" if available.
  5. Email Configuration - Desktop: Step 5
    If you have trouble sending emails after setting up your account, it is possible your internet service provider is blocking port 25 from sending email. If this happens to you, return to your email configuration settings and go to the advanced settings area. Change your SMTP port to the alternate 587.
Webmail allows you to access your email from any device with a web-browser and internet access. To access webmail, simply navigate to http://yourdomain.com/webmail and login using your full email address and password.

Go to http://yourdomain.com/webmail
Email Configuration - Webmail