On October 10th at midnight CST, our primary data center in Bedford, TX will be migrating all of our server and networking equipment to their new and improved facility in Dallas, TX. This move is naturally an inconvinence for everyone, but it could not be avoided. The Bedford, TX facility is closing its doors by November 1st.

Basic Matrix sincerely appreciates your patience in this transitional time, and assure you we are doing everything we can to make the move as easy and convinient as possible for all of our customers. We will post updates to the network status page as new information becomes available.

New Dallas Data Center Specifications

Network

• Foundry Gear (MLX 4-HA)
• Redundant IPS/IDS (Top Layer 5000-HA)
• Dual Fiber entry points
• DWDM network - connected directly and diversely to 2323 Bryan
• 64 pair of fiber pulled in through 2 paths
• Unlimited capacity

Power

• 2 Megawatts of power
• 2 Oncor /TXU utility transformers
• Main in-building switchgear room
• Power available on A and B feeds
• Main feed power surge suppressors (eliminates voltage irregularities and brown outs)
• Rated for "life services"
• Automatic Transfer Switch for Backup Emergency Power Generation
• Caterpillar Generator - 100% power coverage, 2000 gallon tank, 15 hour run time, 30 minute refueling agreements from 2 sources
• In-room UPS (18 min run time)
• Building grounding system
• 60 million Volt lightning strike and grounding system

Security

• Security perimeter fence
• Visitor entry and exit verification
• Inventory entry and exit verification
• Double-locking man traps at entrances
• Triple-authentication Data Center access with biometrics

Facility

• Single server, half rack, full rack, cage, private suites available
• Managed services
• 24x7 access
• 20' floor-to-ceiling height
• Unlimited floor load
• 24x7 remote hands and eyes
• 24x7 monitored and staffed on site
• 40,000 sq ft available
• 250 tons of cooling

Additional Features

• Redundant routing infrastructure
• Redundant IPS
• Dual fiber entry points
• DWDM network that is connected diversely to 4+ IP carriers
• New DNS infrastructure

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Update: All of the servers have been successfully moved and powered on as of 5am CST. We are performing routine data integrity scans and servers should be coming online shortly.

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Disk scan was completed shortly after 6am and all services are back online. The move to a more stable, secure, and robust data center is complete.